Shipping policy
Shipping Policy
Last updated: 10 February 2025
At The Right Spot, we’re committed to delivering your order quickly, safely, and with absolute discretion. Here’s everything you need to know about how your items arrive to you.
Processing & Delivery Times
• All orders are processed within 1–2 business days
• Standard UK delivery takes 1–4 business days, depending on your location
• Business days are Monday to Friday (excluding public holidays)
• Shipping times are estimated and may vary due to courier delays, weather, or other unforeseen factors
Discreet Packaging
Every order is shipped in plain, unbranded packaging, with no product details visible.
Your privacy matters. Always.
Order Tracking
As soon as your order ships, you’ll receive a confirmation email with your tracking number.
Please allow up to 48 hours for the tracking to update after dispatch.
If you have any issues, feel free to contact us:
ask@therightspot.uk
+44 7746 756992
Delays or Lost Packages
If your order hasn’t arrived within the expected timeframe, don’t panic, we’re here to help.
While we’re not responsible for delays caused by couriers, weather, or customs, we’ll always do our best to support you and find a solution.
International Shipping
We currently ship across the United Kingdom and Europe.
If you’re outside these regions send us a message, we may be able to accommodate.
Customs, Duties & Taxes
For orders outside the UK:
• Your package may be subject to customs duties, taxes, or import fees
• These charges are the buyer’s responsibility and vary by country
• We recommend checking with your local customs office before placing an order
Important Notes
• Shipping times are estimates and may vary
• The Right Spot is not liable for delivery delays caused by third-party couriers or customs
• All international orders must comply with the import laws of the receiving country
Need Help?
Our team is always happy to assist with questions, concerns, or special requests.
ask@therightspot.uk
+44 7746 756992
We’re here to make your experience smooth, safe, and pleasurable from start to finish.